Hearing Support Service

Welcome to our Community Hearing Support Services

We will be operating the following FREE services, providing practical help and support to Hearing Aid Users throughout Ayrshire:

Hearing Support Hubs

  • 14 Hearing Support Hubs
  • Issuing Hearing Aid Batteries
  • Cleaning of Moulds
  • Re-tubing of Hearing Aids
  • Guidance and Support
  • Signposting and Onward Referral

Peer Support Groups

3 Peer Support Groups, in Troon, Irvine and Cumnock providing informal support over coffee.

Free Sensory Help Packs

  • Hearing Aid Cleaning Tool
  • Puffer Alcohol wipes
  • Hearing Aid Batteries
  • Silica Gel
  • Hearing Aid Tips & Contacts

More Info

Hearing Help Videos

  • How to Clean Your Hearing Aid
  • How to Change Your Hearing Aid Battery
  • How to Re-tube
  • Good Communication Tips
  • Stress Management Tips

Support Calls

Offering Regular Emotional & Practical Support for those with Hearing Loss.

Support to Care Homes & Sheltered Housing Units

Providing Hearing Aid Batteries, Sensory Packs, Advice, Guidance and Support.

Door Step Visits

Providing Helpful Advice, Guidance and Support to Individuals Struggling with their Hearing.

Battery Pick Up Points

We have 27 Battery Pick Up Points throughout North, South and East Ayrshire in Libraries (during normal library opening hours).

Learn skills on how to manage stress associated with hearing loss:

  • How to cope when it’s difficult to hear to lipread people who speak clearly
  • How to make the most of your hearing aid – special telephones/listening equipment
  • How and where to access local support services
  • How your ear works and causes of hearing loss
  • How to finger spell
  • How to improve your memory
  • How to build your confidence

Contact

Improving Emotional Support

Improving Emotional Support, Communication & Connections for Older People Sensory Loss

Please see our services below, and get in touch for more information:

Contact

Communicate & Connect Groups - fortnightly in Ayr, Galston & Largs

We will provide an opportunity for peer support and communication with others who experience the same loss of Hearing/Sight Loss. We will also provide emotional support and give information on helpful hints and tips in relation to stress management as well as good communication and lipreading techniques.

Contact

Wellbeing Café - Balgarth 3rd Tues each month 2-3.30pm

We will offer monthly support to a group of individuals at a coffee shop to provide an opportunity to communicate, connect with others and provide emotional support and a listening ear.

Contact

Home Support Visits

We will provide one to one support and to help individuals overcome challenges that arise with hearing/sight loss. We will supply them with hearing aid batteries, service their hearing aids and provide them with the hints and tips to help them communicate better with their family and friends and this will thereby help them feel less isolated.

Contact

Sensory Help Packs & Guidance Notes

We will issue practical packs:- hearing aid cleaning tools, hearing aid batteries, hand held magnifier, bump ons, support lanyard in addition to helpful guidance notes and local contacts. These packs will help individuals cope better with their sensory loss and help them communicate better.

Contact

Supporting Wellbeing Videos

We will support individuals by providing them with the guidance and information on how to cope better with their sensory loss, videos include: How to Clean Your Hearing Aid, How to Change Your Battery, How to Re-Tube Your Aid, Good Communication Hints & Tips, Sight Loss Hints & Tips and Stress Management Hints & Tips.

We also have Lipreading Practice Videos which can be accessed on the link below:

Videos

Wellbeing & Connections

Improving Wellbeing & Connections for Older People with Sensory Loss

Foundation Scotland

Wellbeing Café (Maybole or Barassie)

Wellbeing Sensory Packs

Supporting Wellbeing Videos

Contact

Wellbeing Fund - EA

Wellbeing Sensory Café (Park Hotel Kilmarnock)

Wellbeing Sensory Packs

Supporting Wellbeing Videos

Contact

Wellbeing Fund - SA

Wellbeing Sensory Café (Carlton Hotel Prestwick)

Wellbeing Sensory Packs

Supporting Wellbeing Videos

Contact

Living Well Project

Improving Emotional Support, Communication & Connections for Older People Sensory Loss

Please see our services below, and get in touch for more information:

Contact

Wellbeing Cafe - Smiths Restaurant, Ayr

Monthly support in a coffee shop to provide an opportunity to communicate, connect with others and receive emotional support and a listening ear.

Contact

Managing Sight Loss & Improving Wellbeing

One to one session to individuals with age related sight loss conditions who need support whether emotional or practical by way of information on equipment.

Contact

Managing Hearing Loss & Improving Communication - Largs

One to one session to individuals with age related sight loss conditions who need support whether emotional or practical by way of information on equipment.

Contact

Supporting Wellbeing Videos

We will distribute 6 support videos to help individuals cope better with their sensory loss:

  • How to Clean Your Hearing Aid
  • How to Change Your Battery
  • How to Re-Tube Your Aid
  • Good Communication Tips
  • Sight Loss Tips
  • Stress Management Tips

Contact

Sensory Help Packs

We will issue these packs with tools and guidance to help improve communication and empower individuals to manage their sensory loss. Packs include – hearing aid multi tool, puffer, silica gel, alcohol wipes, hearing aid batteries, hand magnifier, bump-ons, support lanyard and guidance notes on hearing & sight loss.

Contact

Battery Pick Up Points

We will offer hearing aid battery pick up points in local community settings through other agencies & third sector partners

Contact